TERMS AND CONDITIONS OF USE OF THIS SITE
This website https://egalite-clothing.gr was created in order to offer information and services to visitors. Its use is governed by these terms and conditions, which visitors are requested to read carefully and comply with. In any case, the visitor’s stay on the pages of this website as well as the utilization of any information provided through these pages implies unconditional acceptance of the present terms and conditions.
Minors are prohibited from visiting the web pages of this website, as according to the law they are intended exclusively for adults. If minors voluntarily visit websites or make use of services accessible through the pages of this website, which may be considered inappropriate or harmful for them, the administrators of this website bear no responsibility.
These terms and conditions are likely to be modified in the future without notice. However, this page will always state the current terms and conditions for the use of this website.
This website is used “as is”, without the possibility of modifications or other interventions by non-certified visitors.
This website may refer via “links”, hyperlinks or advertising banners to other websites, the providers of which have full (civil and criminal) responsibility for the security, legality and validity of the content of the websites and services them, excluding any liability of the company that owns this website, such as indicative liability for intellectual and industrial property rights or any third party right. Therefore, visitors are obliged to comply with the terms of use of these websites and to contact their providers directly for anything arising from their visit and/or use.
Apart from specific rights of third parties (intellectual and other), all the content that is each time contained on this website (indicative: brands, distinguishing features, photos, texts and all files in general), is the intellectual commercial and industrial property of the owners and is protected from the relevant provisions of Greek, Community and international law. This content may not, in whole or in part, be commercialized, copied, modified, reproduced, retransmitted, or transmitted or distributed in any way by any user.
Visitors accept, agree and agree that they will make lawful and appropriate use of this website, subject to, among others, the legislation regarding the transmission of data from Greece to member states of the European Union and third countries. Therefore, visitors agree, by way of example and not limitation, that they will not use this website to:
a) To cause harm to a minor.
b) Transmit or gain access to content that:
i) violates any rights of third parties (eg intellectual and industrial property),
ii) offends the personality of third parties (eg defamatory, racist),
iii) is contrary to the law and fair and commercial ethics;
iv ) harasses in any way the privacy and individual and social rights of third parties.
c) To mislead anyone as to the origin of the content of this website, to damage, in any way, the reputation of the owners or third parties, to endanger the security of their network, to prevent any visitor from accessing this website place or any service hosted on the network of the owners or to bypass the verification of their identity by them.
d) To install and promote, in any way, any kind of unsolicited or unauthorized advertising or unsolicited electronic messages (spam), pyramid schemes and any other form of unwanted content promotion, as well as to install and promote advertisements without the written consent consent of the owners.
e) Install, promote and/or make available content that contains software viruses or any other electronic code, files or programs designed to interfere with, destroy or limit the operation of any software or telecommunications equipment or prevent other visitors from using this website.
In any case of illegality or contrary to these Terms of Use of this website, visitors are obliged to compensate the owners for any positive and consequential damages. The non-exercise by the beneficiaries of their rights under these Terms does not imply a waiver
deprive them of these rights.
In order to access certain services or to connect to certain websites, the owners may be asked for the visitor’s information in order to grant a relevant access code (or codes). The above data must always be true, accurate, valid and complete. Visitors are responsible for all operations carried out with the password and are obliged to immediately notify the owner company of any unauthorized use of it and any (even potential) security breach. These details are not disclosed by the owners to third parties under any circumstances. The owners are not responsible for any harm or damage that may arise from the arbitrary or illegal use of the password by third parties, due to its leakage or for any other reason and they reserve the right to request compensation from the visitor, in case they suffer any kind damage from the arbitrary or illegal use of the password. The owners have the right at any time to refuse to grant an access code or to cancel an assigned code or to terminate the provision of these services to the visitor and to refuse any current or future use of this website in case of violation of the Terms of Use.
The owners are not responsible, towards the users, for any leakage of their personal data due to their use, through the pages of this website, of products and services of third parties.
The owners may use session cookies to identify the visitor. Session cookies are small pieces of code that are stored in the memory of the visitor’s computer, they do not take notice of any document or file from their computer and are used only to facilitate the visitor’s access to specific services and (sometimes) for statistical reasons, in order to determine the areas in which the services of this website are useful or popular or for marketing purposes. The visitor can configure his server so that he does not receive session cookies, either in general or on a case-by-case basis. In such a case, the visitor will not be able to have further access to these services.
These Terms and Conditions of Use and any amendment thereof are governed by Greek Law. For any dispute that may arise from this contract, the substantive courts of Athens are designated as competent.
B. PURCHASING THROUGH THE ELECTRONIC STORE
ORDER
1.1 Completion – Order Confirmation
How to place an order
The prices listed on our products include VAT. The shipping costs will be included in the final price that will be indicated before completing the order.
For details on our fees, see B.3.
Immediately before clicking on the “COMPLETE ORDER” button, which is the last step for completing your order, you will be automatically informed that by submitting the order you have the obligation to pay the amount corresponding to it. If you agree, press “COMPLETE ORDER” and submit it to our online store. By submitting your order in accordance with the above, the roomb.gr system will automatically send you a message to the email account that you have registered with us either in the last step before completion or during your registration as a Member, which will notifies that we have received the order, will list the products you have ordered and all the terms of the order. From this point on, you do not need to do anything else until you receive your products.
When the order is delivered to the courier company we cooperate with (See B.3) or another cooperating company, you will receive a new message-email which will indicate the waybill/shipment number. With this number you can track the progress of your order until it reaches the delivery location you have indicated in your order.
1.2 Order Tracking
You can monitor the status of your order at any time by entering the tab from the Member’s name in the “My orders” option or via the electronic link of ELTA couriers if that is the shipping method selected.
1.3 Cancellation / Modification of Order
The order can be canceled in the following cases:
Before completing the order:
Before submitting your order in accordance with the above (see B.1.), you have the possibility to technically “back” and remove the quantities of products from your basket that you do not wish to order by pressing the “remove” button .
After completing the order but before receiving the
products:
(a) You have the right to cancel the order after it has been completed in the event that the delivery of the ordered products is delayed. The provisions of withdrawal (section B.5) below apply to the cancellation of your order.
(b) If the online order has been completed but the product has not yet been shipped, you can cancel your order by sending an email to egaliteclothing@hotmail.com or by calling 2316 019816 or 6945072399, daily 09:00 – 21 :00.
After receiving the product
a) Any refusal by you to receive your products upon delivery by the transport Company is equivalent to withdrawal, the exercise of which is subject to the provisions of Section B.5 below.
b) After receiving the product, the order is canceled by exercising the Right of Withdrawal as defined in Section B.5 below.
c) In addition, your order is canceled after receiving the products or for reasons of replacement in accordance with the provisions of article B.6 below.
d) finally after receipt, your order is canceled in accordance with the provisions of article B.7 in case you receive a defective product, the wrong product or you never receive it due to loss.
PRODUCTS DELIVERY
2.1 Method and Time of Delivery
Delivery dates and times:
The days of delivery to you of the products of your order are from the completion of the order 1-5 working days for Greece. In any case, the statutory delivery deadline is set within 30 calendar days from the conclusion of the contract.
The above deadlines do not apply during periods of extreme weather or strikes and in any case of force majeure, which may affect transport and delivery times. In this case “Egalite” cooperates with specific courier and transport companies.
In case you want a transport company of your preference with which “Egalite” does not cooperate, then the transport costs are charged to you regardless of the value of the order and the place/time of delivery. In this case, roomb.gr bears no responsibility for any delays in the delivery of your products.
2.2 Delivery Delay
Our Company makes every effort for the timely and appropriate delivery of your products, however we reserve the right that the delivery of your products may be delayed in the event that:
a) the product has been delayed from being sent by our supplier due to, for example, an obstacle at customs or in its transport, force majeure, etc., as a result of which we do not have it in our warehouses when we calculate.
b) the product you ordered has already been discontinued and is not available due to a sudden and unannounced announcement by the supplier that the product in question has been discontinued.
c) there is an event of force majeure such as indicative extreme weather phenomena, strikes, or any other event outside our sphere of influence and control which may affect the transport and delivery of your order.
In the above cases we will contact you to ask if you want us to deliver the order without the product that is delayed or unavailable, or to suggest an alternative, or to inform you of the delivery time of the product that is not immediate available. In case you are not satisfied with our proposal, you have the right to cancel the order in part or in its entirety and to return any money you have paid, in any case to give you the alternatives available to our Company. In case of delay, you can contact our Company on the telephones 2316 019816 or 6945072399 or on the email egaliteclothing@hotmail.com where you can declare your withdrawal of the whole order or part of it.
Shipping charges
Shipping costs are free regardless of the amount.
In the event that the area you have declared your products to be shipped to is not served by the network of courier companies, we are responsible for sending your order in an alternative way, again with free shipping costs for you for delivery within Greece. Shipments to Cyprus are charged with shipping costs of 10 euros per order, regardless of the value of the products ordered. The company we cooperate with for shipments in Cyprus is General Post.
PAYMENT METHODS
4.1 Method of Cash on Delivery
Payment upon receipt of the order. When the employee of the courier company comes to your place to deliver your products, you pay an additional amount of €3.50, which is the cost of cash on delivery.
4.2 Payment by credit / debit / prepaid card
We accept VISA, MasterCard, Maestro, VISA Electron, Verified by VISA, MasterCard SecureCode credit cards. Your transactions in our electronic status
We are protected by the highest online security systems, which guarantee a secure trading environment in more than 500 of the world’s largest companies. In the (secure) order form, fill in all the necessary fields (card number, expiry date, CCV). “Egalite” processes your card details exclusively for the completion of the transaction between us, i.e. the repayment of the products you have purchased from our online store. The processing of your personal data is governed by the Personal Data Protection Policy and the Cookies Policy of egalite-clothing.gr
4.3 Payment by PayPal
Payment by PayPal is made under the strict terms of transactions imposed by the company PayPal.
4.4 Payment by deposit to a Bank Account
You can transfer the amount owed to the following bank account of the National Bank GR6901102210000022100668189
For the best service, please mention your order code when transferring the amount.
WITHDRAWAL
5.1 Conditions for exercising right
You have a period of fourteen (14) calendar days to withdraw from the purchase you may have made through our online store, without stating the reasons or providing us with any explanation (unnecessary withdrawal). The right of withdrawal is exercised when you want to return the product you bought from our online store, and get your money back.
The above period of fourteen (14) calendar days for the exercise of the right of withdrawal of article 5.1, starts from the day after the day that you or a person you may indicate to us as responsible for receiving your products (different from the carrier) take physical possession of the purchased goods. In the event that you have ordered more than one product with one order and which are delivered separately, the deadline for exercising the right of withdrawal in accordance with the above begins from the day after the day on which you or a person you may indicate to us as responsible for receiving the products you (other than the carrier) obtain physical possession of the last good.
5.2 Right exercise procedures:
In order to exercise the right of withdrawal in Article 5.1 above, you must, before the expiry of the deadline for exercising it in accordance with the above, inform us of any decision to withdraw from the Sales Contract we have concluded, with a clear statement from you (e.g. a letter ) which you will send by post, fax or e-mail to the contact details of room.gr below or by filling in the attached to these Terms SUB-ENCREEMENT FORM SAMPLE (you will find it at the end of the text) and sending it (print it or attach it) according to with the above. The use of the attached Form is not mandatory, however you must communicate your declaration of withdrawal in writing or by another permanent means (e-mail).
5.3 Obligations of the consumer upon withdrawal
To meet the withdrawal period you must send us your statement of exercise of your right of withdrawal before the expiry of the withdrawal period as set out herein. It is expressly agreed that your notification of the exercise of the right of withdrawal is deemed to have reached us on the next business day after sending us the Notice of Withdrawal in accordance with the provisions herein.
In case of exercise of the right of withdrawal in accordance with the above, you must return to us (at the address indicated herein) the product from the purchase of which you withdraw immediately – unless we have agreed to receive it from you in the event of withdrawal -, without undue delay and in any event within fourteen (14) calendar days of the day on which we receive notice of your decision to withdraw from the contract as set out herein. The deadline is deemed to have been met if you send back the goods before the end of the 14 day period.
You are responsible for the cost of returning the products, unless we have agreed otherwise with you in which case you must cooperate with us for the shipment in the manner we have indicated. If the return is made from Cyprus or from other countries abroad, the cost of returning the products in case of withdrawal is borne by you, unless it is a damaged or wrong product, in which case we also bear the cost of the return.
The consumer is responsible for any reduction in the value of the goods only as a result of handling the goods other than those necessary to establish the nature, characteristics and function of the goods. So in case of withdrawal and return
of the product, our Company will check that the product has not suffered a reduction in its value, does not have smells, dirt, wear, damage, before returning the money (see 5.5 return of products).
5.4 Company Obligations
If you withdraw from any of your purchases as set out herein, we will refund all monies received from you including any delivery charges (excluding any additional charges due to your choice to use other delivery methods than the cheapest delivery method that we offer) subject to what is expressly set out below. The refund will be made immediately, without culpable delay and in any case no later than within ten (10) days from the date that egalite-clothing.gr receives the products you returned in accordance with the above and subject to the provisions of article 5.5. The refund is made by crediting your bank account which will be notified to egalite-clothing.gr when exercising the right of withdrawal. In any case no costs will be charged for such a refund. If you wish, your money can be credited to your personal Account maintained by egalite-clothing.gr.
5.5 Return of Products
We are entitled to delay your refund until we have received the goods back from your purchase in the same good condition in which you received them. In case of withdrawal in accordance with the above, it is clarified that any products that you have purchased with a discount due to the purchase of the product from which you are withdrawing, you must return them together with the basic product from which you are withdrawing from the purchase, otherwise the withdrawal is considered as not exercised by you and therefore no obligation is created for us.
You acknowledge and agree that it is your responsibility for any reduction in the value of the products you return, which (reduction) occurs as a result of the management of said products on your part other than that which is necessary to establish the nature and properties of the products. However, it is clarified that in order to get your money back in the case of withdrawal, the product must be in excellent condition received without damage and complete, in its original packaging and accompanied by all relevant documents. roomb.gr DOES NOT accept products that are returned upon your withdrawal and that have smells, dirt, damage and generally give us the impression that they have been used beyond what is necessary to determine their suitability.
Also, the returned product should be accompanied by all the necessary documents that you received upon receipt, otherwise egalite-clothing.gr will not receive them as long as you agree that the right of withdrawal has not been legally exercised and in accordance with its terms present. In these cases the products are returned to you at our expense.
Replacement of products
You have the right to return the product you received within 15 calendar days and request its replacement with another size or another product. The return of the products for the purpose of replacing them does not constitute an action of withdrawal on your part and therefore the provisions of article 5 hereof do not apply. For returns within Greece, you do not incur transport costs, as long as you use the transport company we will indicate to you. For returns from abroad, return shipping costs are the responsibility of the customer.
It is expressly agreed that the replacement of the products takes place as long as the product to be replaced is returned to our Company in the same good condition that you originally received it. Our company does not replace products that have smells, dirt, wear, damage or are not accompanied by all the documents you received from us. In this case, he does not receive them and they are returned to you at your own expense.
Supplier’s liability for defect, lack of agreed quality or loss of product.
The producer of each product that you purchase is responsible for any damage due to an actual defect of the product or a lack of agreed quality, as defined in 534 et seq. of the Civil Code.
Any agreement limiting or exempting the producer from his liability is void. If in doubt as to the identity of the producer of a product you have purchased from us, please let us know.
egalite-clothing.gr has towards you all the obligations provided for in the Civil Code for the seller. In particular, in the event of a defect in the product we sell you, you can (a) request that it be repaired at no cost to you, unless this is impossible or requires disproportionate costs, or (b) the counter
his status with another (see Section C.6) or (c) withdraw following the procedure above (C.5). The above obligations of our Company cease in the event that the defect has been caused by you, or the product that is returned has smells, dirt, wear and generally creates the impression that it has been used beyond what is necessary to establish its suitability, or from a narrow or broad sense of force majeure. In any case, the products must be accompanied by the necessary legalization documents and receipts. You should exercise your above rights within thirty (30) calendar days of receiving your products, and this period starts from the day after receipt and in any case within that period you should have returned the product to us.
In case of loss of the product, you have the right to withdraw from its purchase and to return to you any money you have paid for its purchase.
In this case you should follow the withdrawal procedure.
In the event that we have executed your order incorrectly (wrong product, price, etc.), you must inform us immediately at the following contact details: Telephone: 2316019816 or Email: egaliteclothing@hotmail.com..
For your better service and for the convenience of our Company in the event of a defect or error in your order, please send us a photo of the product and the other documents that accompany the product to our email at egaliteclothing@hotmail.com.
We further inform you that the risk of loss or damage to the products rests with the Company until you or a third party designated by you as competent to receive the products on your behalf (other than the carrier) has obtained physical possession of the goods, in which case the risk he is transferred to you. However, the risk is transferred to you from the delivery of your purchased goods to the carrier if the carrier has been instructed by you to carry the goods and such an option has not been offered by the Company, subject to your rights against the carrier.
C. FINAL PROVISIONS
FINAL TERMS
These General Terms constitute the final and only terms in force regarding the provision of the Service by the Company to the User and supersede any previous terms, contracts and arrangements, written or oral, between the Company and the User regarding the use of the Service .
RESIGNATION
No delay, negligence or tolerance of the Company in enforcing compliance with any of the present terms by the User, does not constitute a waiver or impair its right provided for in this present. If any of the present conditions were to be deemed by any competent Court of the Authority to be invalid and consequently unenforceable, this condition will not invalidate the rest of the present conditions, which will remain in full force.
INVALIDITY OF TERMS
In the event that any part hereof is declared or determined by a court decision to be invalid, such invalidity will not affect the validity of the remaining part hereof, which will remain in effect as if these General Terms had been executed with the invalid part deleted. The Company will endeavor to replace any invalid term, with a new valid term, the effect of which will be the closest equivalent to the voided one.
APPLICABLE LAW – JURISDICTION
Any dispute between the contracting parties regarding the application, interpretation, invalidity of the terms of the contract, the existence or non-existence of rights and obligations of the contracting parties by contract or tort, is interpreted in accordance with Greek laws and is subject to the exclusive jurisdiction of the substantively competent courts of Thessaloniki, to whose jurisdiction the parties voluntarily submit from today.
Alternatively, the solution of out-of-court settlement through the European Alternative Dispute Resolution Body is proposed.